Covid Refund Policy UpdateCovid funds are valid for 5 years.
Skaters may use their Covid funds on hold for any programs.
To use the Covid funds, click on the “Use Covid Funds on Hold” registration link.
There will be a $1 charge. We will then apply any funds and charge the card if there is a balance.
Covid funds may be used by any family member
We are now able to allow customers with Covid funds on hold to be used by any family member.
To use another family member’s Covid funds, click on the “Use Covid Funds on Hold” registration link.
Put the family members name and “use Covid funds” in the notes.
Covid funds may be moved to Freestyle Deposit on Hold account
We are now able to use any family members Covid funds on hold to be moved to the family’s
Freestyle Deposit on Hold account.
To move the funds email with the family members name
and we will move the Covid funds and send you the new balance info.
Covid funds may moved to any other skater
We are now able to allow customers with Covid funds on hold to move them to any other skater.
To move your Covid funds to another skater email from the
email we have on file for you with the name of the skater you want to move the funds to.
We will send you a confirmation email with the amount moved.
Covid Refund Update 3-22-21
We will begin offering cash refunds when we return to 80% of 2019 revenue.
We are currently at around 50% and hope to get to 80% in the fall as long as our customers come back once we reach phase 5.
We will post periodic updates here.
Thank you for your patience as we struggle trying to get back to normal.
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This page was last updated on Monday, March 22, 2021